Generic Document Thumbnail

Annual Performance Report Overview - 2018-2019


1.2MB PDF

Download

Our Annual Performance Report contains information that allows customers and stakeholders to review our performance and to make comparisons with other companies in the sector.

It also provides specific information on the progress we have made on the delivery of customer outcomes and service levels and on our financial performance (including detailed revenue and cost information).

We are required to publish a single Annual Performance Report in a format prescribed by Ofwat.

Annual Performance Reports and Supplementary Documents 2018-2019

Annual Performance Report 2018-19 Part 1

Download
943.2kB, PDF

Annual Performance Report 2018-19 Part 2

Download
889.9kB, PDF

Annual Performance Report 2018-19 Part 3

Download
3.3MB, PDF

Annual Performance Report 2018-19 Part 4

Download
4.2MB, PDF

Risk and Compliance Statement APR 2018-19 Part 5

Download
332.5kB, PDF

PR14 Reconciliation Rulebook 2018-2019

Download
1.2MB, PDF

Accounting Separation Methodology Statement 2018-19

Download
2.2MB, PDF

2017-2018

Annual Performance Report 2017-2018 Overview

Download
1.6MB, PDF

Annual Performance Report 2017-2018 Part 1

Download
847.3kB, PDF

Annual Performance Report 2017-2018 Part 2

Download
760.7kB, PDF

Annual Performance Report 2017-2018 Part 3

Download
3.7MB, PDF

Annual Performance Report 2017-2018 Part 4

Download
3.4MB, PDF

Annual Performance Report 2017-2018 Part 5 - Risk and Compliance

Download
524.7kB, PDF

Annual Performance Report 2017-2018 Data Assurance Summary

Download
1.1MB, PDF

Accounting Separation Methodology Statement 2017-2018

Download
1.3MB, PDF