Usk Community Project
We know that customers want us to do more, especially to help protect the quality of our rivers such as the Usk. This is why we have been investing in our waste network in Usk to improve how our assets - such as Storm Overflows - operate.
On this page you can learn more about the £10 million investment we have made over the last three years as well as provide us with your feedback about our work and communications.
What have we been doing?
Our work got underway in June 2022 and was carried out using a phased approach, making continuous improvement each year.
The first phase of our work involved making some upgrades to the Sewerage Pumping Station, which is located near the Athletic Club. This work included installing a screening chamber which removes any heavy particles – such as rags, wet wipes and large objects – from the waste water that the pumping station receives.
Our sewer network relies on gravity for waste to be taken away from homes and businesses. Where this is not possible, the Sewerage Pumping Station will help pump the waste to the local wastewater treatment works where it can be safely treated. As part of our investment work, we have made improvements to the network that runs between the sewer pumping station and the wastewater treatment works. This included installing brand new pumps and pipework at the Sewerage Pumping Station, which will provide greater capacity for more waste to be taken to the treatment works to be treated.
By transferring more waste to the wastewater treatment works, we needed to ensure that the site had the capacity to treat the additional waste. Using the latest technology, we’ve been busy upgrading the site, installing brand-new assets and storage tanks to increase its capacity to hold and treat the wastewater that it receives before it is safely returned to the environment.
Thank you
We would like to take this opportunity to thank the community for bearing with us while we have carried out this work. We know that this type of work can be inconvenient at times, so we really do appreciate your patience and understanding.
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Support available to you
Sometimes, our customers need a little extra help. Whether it’s finding a way to save money on your monthly bills, fixing a leaky loo or signing you up to our priority services register, we’re here to help. Take a look at some of the services we have available to you below.