Supplier Code of Conduct


Welsh Water is committed to being open, honest, transparent, and upholding the highest ethical and professional standards.

We conduct our business with integrity, not only to comply with legal and regulatory requirements, but to do things right and to do the right thing for our customers, colleagues, suppliers, the environment and our local communities.

Our suppliers play an essential part in enabling us to deliver services to our customers and we expect all of our suppliers to have a similar commitment and to operate to the highest standards of openness, honesty, integrity and business ethics as set out in our Supplier Code of Conduct (our “Supplier Code”).

Who the Supplier Code Applies To

The Supplier Code applies to all suppliers of Goods, Services and Works. Where we refer to “Suppliers”, this includes suppliers, contractors, subcontractors, service providers, professional service providers, consultants, intermediaries and agents.

The Supplier Code is applicable to our entire supply chain and Suppliers are expected to cascade these principles to their own supply chain. The Supplier Code is not intended to conflict with or modify any existing terms and contracts between Welsh Water (or any subsidiary company) and its suppliers. Should any conflict arise, the terms of any specific agreed contract will take precedence.

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Supplier code of conduct

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