Welsh Water has revealed how it is keeping its network flowing after the hottest June since records began in 1910.
- Wales facing record temperatures
- Welsh Water repairing leaks and increasing supply
- Customers urged to report leaks use water wisely not waste it
The company has ramped up efforts to find and fix leaks on its network, with 450 people working across our network seven days a week to find and repair leaks.
It is also is putting in around 1 billion litres of water (a 20% increase) into the network every day – equivalent to around 400 Olympic-sized swimming pools – to make sure customers’ supply is kept as normal during the hotter weather. The company has made sure it has staff working at its 62 treatment works around the clock and also monitoring its network, while there are also 35 water tankers out in communities to bring more water into the network.
The hot spell of weather – with June officially the hottest since records began in 1910 – means demand for water has gone up, with use in Wales reaching more than a billion litres a day.
The not-for-profit company said while it didn’t have concerns over the current water levels across its network, it appealed to customers to help make sure more water is saved for getting much-needed hydration during the heatwave.
But while it is reminding customers to use as much as they need, they should water wisely, and as the dry period continues, avoid wasting it. /p>
The company serves more than three million customers across most of Wales, Herefordshire, and parts of Deeside and operates a network of around 87 reservoirs, as well as 27,500 kilometres of water pipes – long enough to stretch to Australia and back again.
Managing Director of Welsh Water, Peter Perry, said: “The water levels in our reservoirs is around where we would expect for the time of year and under current conditions and we don’t have concerns about the water levels across the area we serve
“But customers are obviously using much more water in this hot weather and so we need to ensure that we can get the water to customers. Our staff are working day and night to help spot and repair leaks and using tankers to put extra water into the network.
“We always ask customers to work with us. If they spot a leak, please let us know and be mindful of how much water they are using. While encouraging everyone to stay safe and drink water while it’s hot, we should always avoid wasting water so that we can manage the demand for everyone.
“Customers can get advice on how to use water efficiently around the home and garden from our website"
Customers can also help by reporting any leaks as soon as they notice them either through our website or by calling our leak line on 0800 052 0130. Our teams are out and about working around the clock fixing leaks on the network to make sure as much water as possible is available for customers to use.
