Our charges

Our Scheme of Charges, which sets out the prices that we charge for the various services we provide to different kinds of customers, is provided below. The Scheme of Charges contains the charges to end-users and are composed of a wholesale element and a retail element.

Wholesale charges to retail businesses are contained in the Wholesale Charges Document. 

We also publish a statement from our Board which confirms they're satisfied that we've calculated these charges correctly and in accordance with relevant regulations.

If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.