Customer information sheets
Browse our information sheets on your water supply.
If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.
Information For Fish Keepers
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42.6kB, PDF
Information on Aluminium in Drinking Water
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437.1kB, PDF
Information on Bacteria In Water
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47.5kB, PDF
Information on Blue-green Algae
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49kB, PDF
Information on Copper in Water
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432.9kB, PDF
Information on Cryptosporidium
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453.2kB, PDF
Information on Discoloured Water
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77.9kB, PDF
Information on Fluoride - Fluoridation
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42.9kB, PDF
Information on Iron and manganese
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49.1kB, PDF
Information on Jug filters
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435.2kB, PDF
Information on Lead in Drinking Water
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233.4kB, PDF
Information on Slime and staining
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438.8kB, PDF
Information on Taste and smell
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597.4kB, PDF
Information on Water hardness
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47.7kB, PDF
Information on Water Quality
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456.5kB, PDF
Information on White Water
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583.7kB, PDF