Customer Information Sheets


Browse our information sheets on your water supply.

If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.

Information For Fish Keepers

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42.6kB, PDF

Information on Aluminium in Drinking Water

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437.1kB, PDF

Information on Bacteria In Water

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47.5kB, PDF

Information on Blue-green Algae

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49kB, PDF

Information on Copper in Water

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432.9kB, PDF

Information on Cryptosporidium

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453.2kB, PDF

Information on Discoloured Water

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84.3kB, PDF

Information on Fluoride - Fluoridation

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42.9kB, PDF

Information on Iron and manganese

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49.1kB, PDF

Information on Jug filters

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435.2kB, PDF

Information on Lead in Drinking Water

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233.4kB, PDF

Information on Slime and staining

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438.8kB, PDF

Information on Taste and smell

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597.4kB, PDF

Information on Water hardness

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47.7kB, PDF

Information on Water Quality

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456.5kB, PDF

Information on White Water

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583.7kB, PDF