Rhymney Bargoed

We’re investing nearly £10 million to improve the quality of water in the Rhymney Valley to ensure we continue to provide our customers in the area with a safe, reliable supply of clean drinking water for decades to come.

Why are we doing this?

The work will help to ensure security of supply to our customers and to alleviate issues with loss of supply or low water pressure currently experienced by some customers in the area.

Our plan is to invest around £10 million in the water network in the area and we want to let you know what that means for you.

What does this work involve?

Some of our pipes that provide customers with their morning shower and cups of tea are over 100 years old. Over time natural deposits can build up inside the pipes and slow the flow of the water. While these deposits are not harmful, every now and then we need to clear the pipes to keep the water running freely.

Most customers will not be affected by the work and will probably not even notice the work being done, but we will write to any customers that may be affected with all the information they will need.

With some parts of the network nearing the end of its operational life, the investment in this area will see around 17km of water mains either replaced or abandoned. That is the equivalent to the length of almost 186 football pitches.

Where will the work take place?

The work will take place between Rhymney and Bargoed, and within the Deri area. Our work started in Rhymney and Pontlottyn in June and we will continue to keep all residents and businesses updated throughout the duration of this work.  Our work will be undertaken by Lewis Civil Engineering and as long as everything goes to plan it will be completed in June 2022.

Areas that will benefit from the investment will include Rhymney, Pontlottyn, New Tredegar and Deri. 


Street names: Merthyr Road
Start date: October 2020
Expected completion date: January 2021
Additional information:  We are laying pipes on this section of road. To carry out the work safely, traffic lights are in place to ensure the safety of the residents as well as our work force.  


Street names: Merchant Street and Southend Terrace
Start date: September 2020
Expected completion date: January 2021
Additional information: This work will be carried out from the junction of Brewer Street along Southend Terrace. To do the work safely, there will be traffic lights in place. We will try to keep the working area to a minimum and maintain access for residents at all times. 


Street names:  High Street
Start date: October 2020
Expected completion date: January 2021
Additional information: The work is being carried out in sections along the road from High Street to Beulah Street. Traffic management will remain in place until this section of work is complete. 

As our work progresses towards New Tredegar, we will update this page with further information.

The Community Fund

The Community Fund is a chance for communities to boost fundraising efforts for good causes in their area. We started the work in June 2020, two projects have received funding within the Rhymney Valley. If you live in an area where work is taking place – and you’re fundraising for projects to benefit the community – you could receive funding from Welsh Water up to a value of £1,000.

Find more information and how to apply

Traffic management plan

We spend a lot of time planning our work to make sure it causes the least disruption possible. We’ve carefully planned the work here so that a lot of it doesn’t need to be carried out in the road. Instead, as much as we can, we will be laying the new pipes in land away from the main built up areas.

There will be times however when we do need to work in the road, and we may need to ask some people not to park where the work takes place. If this is the case, we’ll be sure to let you know in plenty of time. Please be assured that we’ll get the work in the roads done as quickly as we can.

Want to know more?

If you have any queries regarding this work, please do not hesitate to contact us at Welsh Water’s Customer Call Centre on 0800 052 0130 and ask for Cheryl Jackson.  You can also visit in your area and search ‘Rhymney’.  

How are we doing?

Our aim is to provide you with great customer service, and we would like to know if we’re doing a good job.  If you would like to share your feedback visit Capital Feedback

IYA Rhymney

In Your Area

Check out our In Your Area site for this project and sign up to email alerts.

Visit here