Ebbw Vale and Brynmawr


We’re investing over £1 million in the Ebbw Vale and Brynmawr water network. This will help continue to provide our customers in the area with a safe, reliable supply of clean drinking water for decades to come.

Why are we doing this?

Some of our pipes that provide customers with their morning shower and cups of tea are over 100 years old. Over time natural deposits can build up inside the pipes and slow the flow of the water. While these deposits are not harmful, every now and then we need to clear the pipes to keep the water running freely.

We’re investing over £1 million to help to ensure security of supply to our customers and to alleviate issues with loss of supply or low water pressure currently experienced by some customers in the area.

What are we doing?

Upgrading the water network

We’re upgrading over 9km of clean water pipes in Ebbw Vale and Brynmawr. Our work will see us replacing 0.95km, cleansing 7.78km and abandoning 0.51km of water pipes. Not only will it help improve the drinking water quality for these communities, but it will also help to ensure security of supply and to alleviate issues with loss of supply or low water pressure currently experienced by some customers in the area.

We’ll be using a combination of traditional and innovative methods so that we can get the work done as quickly as possible whilst trying our best to minimise disruption.

This work got underway in August 2024 and will be completed by February 2025. The work will be carried out in phases therefore, you may notice our teams working in different areas during this time. During the first few months, we’ll be starting with two teams working in sections along Fitzroy Street, Hill crescent, Hill Street and King Street. The teams will then be moving onto Aneurin Place, Dumfries Place, Greenland Road, Factory Road, and Beaufort Street between August and November.

Our contractors

We’ll be working with Morrison Water Services and their supply chain to help us get the work done. They’ll be working Monday to Friday between 7:30am and 5:30pm, but sometimes they may need to work outside of these hours and during the weekends to get the work done quickly.

Your water

Throughout most of the work there should be no interruptions to your supply. However, due to the nature of this work, it might be necessary for us to turn off your water supply for a short period of time (up to 3 hours). If we need to do this, we will let you know via a text message on the same day.

Traffic management plan

There will be times when we do need to work in the road, and we’ll be using a combination of two, three and four-way lights to keep traffic moving. There may also be times when we will be working directly outside properties and will need to ask some people not to park where the work takes place. If this is the case, we’ll be sure to let you know in plenty of time. Please be assured that we’ll get the work in the roads done as quickly as we can.

You can also see where we’ll be working in the map below.