PR24 Business Plan 2025-30
PR24 Draft Determination Company Representation August 2024
Company Representation Proforma
WSH-DD-501-PR24-draft-determinations-representation-proforma-DCWWresponse
Data Tables
WSH-DD-101 PR24 Business Plan tables V7
WSH-DD-201 WSH Supplementary tables
WSH-DD-40 Outcomes OUT1-OUT10
WSH-DD-41 Risk and Return RR1-RR30
WSH-DD-42 Costs Wholesale water CW1-CW21
WSH-DD-43 Costs Wholesale wastewater CWW1-CWW22
WSH-DD-44 Water Resources RES1
WSH-DD-45 Bioresources BIO1-BIO6
WSH-DD-46 Retail RET1-RET4
WSH-DD-47 Developer Services Data Table DS1w-DS6
WSH-DD-48 Long-term strategies LS1-LS7
WSH-DD-49 Supplementary Tables SUP1A-SUP15
WSH-DD-50 Summary tables SUM1-SUM4
WSH-DD-51 Past delivery PD1-PD12
Guide to reading representations
WSH-DD-16 Guide to reading representations
Company representation meeting briefing
WSH-DD-17 Briefing key points for DD Rep meeting
Models
WSH-DD-102 PR24-financial-model-v21s-TEMPLATE
WSH-DD-103 Tax-reconciliation-tool-Dec-2020-v3b
WSH-DD-104 Financial-model_WSH_FD-Capital-allowance-update
WSHDD105 DeveloperservicesreconciliationmodelDec2020v20
WSHDD106 ResidentialRetailReconciliationModelDec2020v20
WSH-DD-107 Business Retail Compliance with Controls
WSH-DD-108 Cost-sharing-total-costs-Reconcilation-v4e
WSHDD109 RPICPIHwedgetrueupmodelv55
WSHDD110 PR24ODIperformancemodel202425 v111
WSHDD111 RFImodelApr2023v10a
WSHDD112 BioresourcesRevenueReconciliationModelDec2020v20
WSHDD113 PR24RCVadjustmentsfeedermodelv20
WSHDD114 PR24Revenueadjustmentsfeedermodelv20
WSHDD115 LandsalesmodelDec2020v30
WSH-DD-116 ODI Rates calculation model Update
WSH-DD-117 Gearing-Outperformance-Sharing-Mechanism-Mar-2023-v5
WSH-DD-118 List of bathing waters and forecast classifications
WSH-119 Storm Overflows classification list and spills data
WSH-DD-120 PCD Revenue and RCV Adjustment Model
WSH-DD-121 Supplementary cohort table CW20 DD update
WSH-DD-122 Supplementary Cohort Table CWW21 DD update
All other company representation information
WSH-DD-01 The draft determination as a package - balancing risk and return
WSH-DD-02 Performance Commitments and ODIs
WSH-DD-03 Price Control Deliverables -PCDs
WSH-DD-04 Storm Overflows
WSH-DD-04a Investment case Additional Storm Overflows enhancement
WSH-DD-05 Leakage
WSH-DD-06 Mains Renewals
WSH-DD-07 TOTEX - Cross-cutting issues
WSH-DD-08 TOTEX - Enhancement Cost Allowances
WSH-DD-09 TOTEX - Base Cost Allowances
WSH-DD-10 Allowed return and financing
WSH-DD-11 Climate change resilience investment case
WSH-DD-12 Past delivery
WSH-DD-13 Miscellaneous and technical representations
WSH-DD-14 Board Assurance statement
WSH-DD-15 Jacobs Assurance Statement
WSHDD19 Updated critique of Ofwats approach to ODI rates
PR24 Business Plan Update March 2024
Since submission of our PR24 business plan to Ofwat in October 2023, we have made changes to parts of our plan. These have been in response to requests from Ofwat or other regulators and to clarify some points in our original plan. The result of these changes to date is that Ofwat are now considering a PR24 business plan for Dŵr Cymru that includes total expenditure of £5,627 million (up from £5,101 million in our October 2023 plan), and average annual customer bills of £602 by 2030 (up from £581 in our October 2023 plan). Ofwat's draft determinations will be based on this expenditure and these bills. The reason for the change to our total expenditure for PR24 and associated average annual customer bills is the inclusion of additional environmental expenditure reflecting the latest National Environment Plan (NEP) and updated guidance.
PR24 Submission, October 2023
Main documents
WSH01-Long Term Delivery Strategy
WSH02-Executive Summary
WSH02a-Crynodeb Gweithredol (Exec Summary translation)
WSH03-PR24 Business Plan Document
WSH04-Assurance Statement
WSH05-Bill Waterfall Model
WSH06-BP documents guide and hyperlinks
WSH07-QAA Signposting document
Commentary Documents
WSH15 Outcomes OUT1-OUT10
WSH16 Risk Return RR1-RR30
WSH17 Costs Wholesale water CW1-CW21
WSH18 Costs Wholesale wastewater CWW1-CWW22
WSH19 Water resources RES1
WSH20 Bioresources BIO1-BIO6
WSH21 Retail RET1-RET4
WSH22 Developer services DS1w-DS6
WSH23 Long term strategies LS1-LS7
WSH24 Supplementary tables SUP1A-SUP15
WSH25 Summary tables SUM1-SUM4
WSH26 Past delivery PD1-PD12
Supporting Documents
WSH30-Customer engagement and research
WSH31-ODI rates
WSH32-Ofwat indicative ODI rates feedback (EI report)
WSH33 Independent Challenge Group Report
WSH34-IP01 - Assessing our Plan for Direct Procurement for Customers (DPC) Opportunities
WSH35-CS00 - Resilience and Security
WSH36-Water and bioresources bid assessment framework
WSH37-Bioresources strategy
WSH38-Response to PR24 Forum Strategic Steers
WSH40-Storm Overflows strategy
WSH41-Oxera An assessment of real price effects in AMP8
WSH42-Frontier Shift at PR24 report by EI
WSH43-Oxera Econometric modelling of sewer flooding performance
Asset Planning Documents
WSH50-IP00 - Our Approach to Investment Planning
WSH51-CW00 - Safe and High-Quality Tap Water
WSH52-CW04 - Working towards a Lead-Free Wales
WSH53-CW01 - Improving Raw Water Quality in Drinking Water Catchments through Green Solutions
WSH54-CW02 - Improving Acceptability of Tap Water - Networks
WSH55-CW03 - Improving Quality of Tap Water - Treatment Works
WSH56-RS00 - A Reliable Water Supply for the Short and Long Term
WSH57-CS01 - Increasing Physical and Cyber Security
WSH58-RS02 - Reducing Drought Risks and Improving Customer Visibility of Usage for PCC Management
WSH59-RS03 - Increasing Safety of Impounding Reservoirs
WSH60-RS04 - Increasing Resilience of Tap Water Supply - Network Capacity and Connectivity
WSH61-RS05 - Increasing Resilience of Tap Water Supply - Treatment Works
WSH62-RS01 - Increasing Resilience of Tap Water Supply - Asbestos Cement Mains
WSH63-PE00 - Protecting and Improving the Environment
WSH64-PE02 - Protecting Multiple Adjoining SSSIs near the SECS Main
WSH65-PE09 - Increasing Storage and Treatment Capacity and Disposal Options for Biosolids to Deliver Legal Drivers
WSH66-PE11 - Improving our Frontier Performance on Net Zero Carbon
WSH67-PE04 - Addressing Disproportionate Risk to Customers from Sewer Flooding
WSH68-PE05 - Removing Phosphorus and Sanitary Determinands to Improve River Water Quality
WSH69-PE06 - Increasing Wastewater Treatment Capacity and Stormwater Storage for Peak Flows
WSH70-PE01 - Minimising Environmental Harm from Storm Overflows
WSH71-PE10 - Enhancing the Environment through WINEP and NEP Investigations and Programmes
WSH72-PE07 - Avoiding a High-Consequence Event at Laugharne Wastewater Treatment Works
WSH73-PE08 - Reducing Levels of Odour in the Environment
WSH74-PE03 - Reducing Risks of Serious Pollution Incidents
Models
WSH102 PR24 Financial Model v21a
WSH103 PR24 Bill Waterfall Model v3
WSH104 Financial model WSH FD Capital allowance update
WSH105 Developer services reconciliation model Dec 2020 v2
WSH106 Residential Retail Reconciliation Model Dec 2020 v2
WSH107 Business Retail Compliance with Controls
WSH108 WSH NEP WINEP Reconciliation Model Dec 2020 v1n Edited 20230723
WSH109 Cost sharing total costs Reconcilation v4e IN 2303 Early Submission July 23 WSH
WSH110 RPI CPIH wedge true up model Dec 2020 v5
WSH111 Cost of new debt indexation model Dec 2020 v6 3
WSH112 Tax reconciliation
WSH113 ODI performance model
WSH11325202425 For Business Plan use PR19IPD01 ODI performance model v1 11
WSH114 PR19IPD04 in period adjustments model v1 4b 20230629
WSH115 RFI model Apr 2023 v1 a
WSH116 Bioresources Revenue Reconciliation Model Dec 2020 v2 IN2303 Early Submission July 23 WSH
WSH117 PR24 RCV adjustments feeder model v2
WSH118 PR24 Revenue adjustments feeder model v2
WSH119 Land sales model Dec 2020 v3
WSH120 RORE model
WSH121 LTDS bill impacts
WSH123 EI ODI rates model
WSH124 WINEP Reconciliation Model Dec 2020 v1n
WSH125 Gearing Outperformance Sharing Mechanism Mar 2023 v5
Tables
WSH101 Business Plan Tables
WSH201 Additional BP Tables
WSH301 Supplementary cohort tables CW20
WSH302 Supplementary cohort tables CWW21
WSH401 Appendix 3 IN2305 Further guidance on price control deliverables for PR24
WSH402 IN2305 Appendix 3 Commentary
If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.
Customer Research
Below are the summary reports for the key customer research projects conducted as part of the PR24 process.
Customer Research Download
Feb 2024 Testing of revised bill forecast
Phase 1 Research
PR24 Phase 2 Research
WRMP24 - Metering and Efficiency
WRMP24- Main Report
PR24 Longitudinal Customer Engagement Wave 1 Feb 2022
PR24 Longitudinal Customer Engagement Wave 2 June 2022
PR24 Longitudinal Customer Engagement Wave 3 Nov 2022
A1_DWMPPhase1_research_results
A2_DWMP_Phase2_Qual_research_results
A3_DWMP_Phase2_QualandQuantIntegrated_research_results
A4_WRMP_research_results
A5_WRMP_MeteringandEfficiency_research_results
A6_WRMP_Estimated WTP_research_results
A7_LongitudinalPanelWave1_research_results
A8_LongitudinalPanelWave2_research_results
A9_LongitudinalPanelWave3_research_results
A10_LongitudinalPanelWave4_research_results
A11_LongitudinalPanelWave5_research_results
A12_ P1CustomerAttitudesResearch_results
A15_ P2LongTermOutcomes_QualandQuantResearch_results
A16_ P2LongTermOutcomes_QualResearch_results
A22_ P3AffordabilityandAcceptability_QuantResearch_results
A23_ P3AffordabilityandAcceptability_QualResearch_results
Early Submissions
Below are copies of information submitted to Ofwat ahead of the main Business Plan submission deadline, in accordance with requests from Ofwat.