Customer Information Sheets
Browse our information sheets on your water supply.
If you require the documents in an alternative format like large print or braille, please call our Specialist Support team on 0330 0413394 who will arrange for a copy in a format that works for you.
Information on Blue-green Algae
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49kB, PDF
Information on Cryptosporidium
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453.2kB, PDF
Information on Fluoride - Fluoridation
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42.9kB, PDF
Information on Jug filters
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435.2kB, PDF
Information on Lead in Drinking Water
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233.4kB, PDF
Information on Slime and staining
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438.8kB, PDF
Blue green pink or other coloured water
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66kB, PDF
Discoloured water
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82.2kB, PDF
Fish Keeping
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48.1kB, PDF
Sampling for bacteria in water
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45.2kB, PDF
Taste and odour of drinking water
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145.6kB, PDF
Water Hardness
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201.4kB, PDF
White Water
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123.7kB, PDF